Job Description

Introduction:We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply. Wed be thrilled to receive applications from exceptional individuals like yourself.Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview:To support the development and design of employment related reporting solutions and data analytics to assist the GGB UK and EMEA Human Resources function in achieving their strategic goals and objectives.You will identify priorities and deploy effective solutions to meet tight deadlines and support critical work servicing business requirements. How you\'ll make an impact * Primarily focused on workforce analytics, acting as first point of contact for HR reporting requests and data quality validation.

• Reviewing all user/report requests and troubleshooting/acting or routing to the next process step, submitting ServiceNow tickets for production issues, security requests, and advanced analysis.
• Performing quality assurance testing to validate issue fixes, enhancements, and new reports.
• Developing and maintaining dashboards that will help answer key strategic workforce analytics-based questions, including key performance indicators.
• Preparing monthly email distribution lists by running relevant reports from myHR, validating the data for accuracy as required.
• Consulting with internal customers to gather to create report requirement documents.
• Assisting in developing and/or maintaining best practices, guidelines, standards, procedures, and reference materials
• Researching data quality issues.
• Securing all approvals for new user and user change requests.
• Performs standard tasks using established and routine methods, principles, concepts and procedures.
• Supporting delivery of the annual timetable for all periodic internal and external reporting and/or analytics requirements. This may include (but is not limited to) the annual colleague engagement survey, biannual Retail Mediation Activities Returns (RMAR), annual performance review process reporting (including mandatory training completion analysis), and Lloyds reporting.
• Contributing to projects of low to moderate complexity.
• Performing ad-hoc analyses that support strategic initiatives.

About you:

• Bachelor's degree (preferred)
• 3-year HR Data/Reporting/Analytics experience required.
• Experience with the following applications: OTBI, ICIMs, and/or rewards and recognition tools a plus.
• Excellent ability to maximize computers, systems and technology, demonstrating (as a minimum) strong skills in the use of MS Excel, Word, and PowerPoint.
• Analytical Skills: ability to identify, analyse and summarize data in order to solution problems.
• Attention to detail: pays close attention to details, surfaces issues along with suggestions for corrective action, continuously checks processes or tasks for quality, tests and validates results against core data or customer requirements to ensure quality and accuracy.
• Outstanding interpersonal, administration, reasoning and decision-making skills.
• Proven problem-solving skills demonstrating a results-focused approach.
• Provides superior customer service, with excellent verbal and written communication skills.
• Leading self - Focuses on how we lead ourselves and react to situations.
• Integrity & trust - Focuses on doing the right thing and taking personal responsibility.
• Builds relationships & networks - Focuses on building diverse networks and accepting difference.
• Collaborates - Focuses on sharing, supporting and being inclusive to achieve mutually beneficial outcomes.
• Communicates & influences - Focuses on clear communication, influencing and negotiating.
• Client Excellence - Focuses on understanding and meeting the needs of internal and external clients for now and the future of a long term relationship.
• Planning - Focuses on building plans and obtaining resources and ensuring alignment across teams and the business.
• Drive for results - Focuses on performance and removing obstacles to achieve results.
• Business Acumen - Focuses on analysing and solving problems.
• Strategy - Focuses on strategic thinking and understanding broader context affecting Gallagher and the industry.
• Innovation - Focuses on creative thinking, generating new ideas and embedding the necessary change.

Compensation and benefits:We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher