Job Description

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Responsibilities

• Ensure accurate and timely processing of Offboarding / LOA & FWA for APAC & EMEA locations,
• Co-ordinate with various stakeholders for inputs/documents to ensure deliverables are met.
• Follow agreed SOP in day to day operations and look for ways of improving processes
• Identify / lead / encourage process improvement opportunities
• Be a subject matter expert and responding to queries.
• Good communication and presentation skills, verbal and written
• Escalate issues in a timely and effective manner
• Handling External and Internal Audits
• Ownership of process, knowledge documents, and team performance and development
• Work in partnership with other functional teams & location to meet organizational objective
• Preparation of metrics of the team - internal
• Lead in process training to develop the team and create effective back ups
• Should be flexible to adapt changes and works well in teams

Qualifications

• Strong written and oral communication skills in English
• Strong ability to think creatively, identify alternatives and navigate in systems and networking to resolve issues
• Ability to manage multiple tasks while remaining proactive and flexible in style
• Comfortable handling large amounts of confidential/sensitive information on a frequent basis
• Strong analytical skills; detail oriented. An expert with MS Excel - formulae and functionality to handle large data
• Promotes partnership by fostering trust and teamwork across teams, businesses, functions, regions, and levels.
• Must be able to work collaboratively and to develop strong, positive working relationships.
• Bachelor\'s degree in any field required
• Minimum 5 to 6 years of work experience

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

JPMorgan Chase