Job Description

HR MANAGER
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Publication Date: Jul 18, 2024
Ref. No: 518123
Location:
Chennai, India, IN, 603103
Who we are.

We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.

Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.

Learn more on Advancing what matters


Position Overview:


The Learning and Development (L&D) Backoffice Operations Manager at Atos is responsible for overseeing and managing the operational activities related to the company's learning and development programs. This role requires a deep understanding of backoffice operations, training processes, and a focus on enhancing the efficiency and effectiveness of the L&D function within the organization.




Key Responsibilities:




1. Operational Management:


• Oversee the day-to-day operations of the L&D backoffice, ensuring smooth functioning of administrative tasks, record-keeping, and logistics related to training programs.




2. Process Improvement:


• Identify areas for process improvement and implement strategies to streamline backoffice operations, including the use of technology and automation where applicable.




3. Data Management:


• Manage and maintain accurate training records, employee learning progress, and other relevant data to ensure compliance and reporting requirements are met.




4. Vendor Management:


• Coordinate with external vendors and partners for training materials, tools, and resources, ensuring that services are delivered as per the agreed terms and conditions.




5. Team Leadership:


• Lead and manage a team of backoffice staff, providing guidance, support, and training as necessary to ensure high performance and adherence to organizational standards.




6. Compliance and Quality Assurance:


• Ensure that all training activities comply with relevant regulations and quality standards, and implement measures to continuously monitor and improve the quality of L&D backoffice operations.




7. Stakeholder Engagement:


• Collaborate with internal stakeholders, such as HR, business unit leaders, and other relevant departments, to understand training needs and align backoffice operations with organizational objectives.




8. Reporting and Analysis:


• Generate reports and conduct analysis on L&D backoffice activities, providing insights and recommendations for improvement to senior management.




Qualifications and Skills:




• Bachelor's degree in Human Resources, Business Administration, or a related field.


• Proven experience in backoffice operations management, preferably within a learning and development or HR context.


• Strong understanding of training processes, learning management systems, and administrative functions related to L&D.


• Excellent leadership and communication skills, with the ability to effectively manage a team and collaborate with various stakeholders.


• Proficiency in data management and reporting tools.


• Knowledge of industry best practices for compliance, quality assurance, and process improvement.




Skills Required


Recommended:


• Prior working experience in SAP SuccessFactors
+ Minimum of 2 end-to-end SuccessFactors implementations, including hands-on design and configuration
• Strong understanding of implementation strategy approaches and leading practices for different work streams


• Working experience with any of the ITSM tools, they help infrastructure and operations teams to manage IT support services


• Basic understanding/ working experience in automation, transition, and managing shared services


• Prior working experience with clients on business requirements performing fit-gap analysis between vendor requirements and standard SuccessFactors Solution



Good to have:


• To be Techno-Functional, understanding their chosen functional area such as different sub-components within HR


• Overview/ basics of Cloud offerings, Integrations, and solutions. Integrations with 3rd party applications are always in demand.



Learn more about us

At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.



Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here