Job Description

Recruitment and Staffing:

The HR Manager is responsible for overseeing all aspects of human resources practices and processes in the hotel. This role includes managing recruitment, employee relations, performance management, training and development, benefits administration, and ensuring compliance with labor laws and hotel policies. The HR Manager plays a crucial role in maintaining a positive work environment and fostering a culture of service excellence.

Key Responsibilities:

• Develop and implement recruitment strategies to attract and retain top talent.
• Oversee the full recruitment process, including job postings, screening, interviewing, and selection.
• Conduct background checks and reference checks as required.
• Collaborate with department heads to forecast staffing needs and ensure timely recruitment.

Employee Relations:

• Act as a point of contact for employee concerns and grievances, providing guidance and mediation.
• Foster a positive work environment through effective communication and conflict resolution.
• Promote a culture of open communication, teamwork, and respect among employees.

Performance Management:

• Develop and implement performance management systems, including setting performance standards and conducting regular performance reviews.
• Provide coaching and support to managers and employees on performance improvement.
• Identify and address performance issues in a timely and constructive manner.

Training and Development:

• Assess training needs and coordinate training programs for employees at all levels.
• Develop career development plans and succession planning strategies.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer compensation and benefits programs, including payroll processing, health insurance, retirement plans, and other employee benefits.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Conduct regular salary surveys and make recommendations for compensation adjustments.

Compliance and Legal:

• Ensure compliance with all federal, state, and local labor laws and regulations.
• Maintain employee records in accordance with legal requirements and hotel policies.
• Conduct investigations and provide recommendations regarding employee complaints and issues.

Policies and Procedures:

• Develop, implement, and update HR policies and procedures to align with best practices and hotel objectives.
• Communicate policies and procedures to employees and ensure consistent application.
• Manage disciplinary and termination processes in accordance with hotel policies and legal requirements.

Employee Engagement and Retention:

• Develop and implement employee engagement initiatives to enhance job satisfaction and retention.
• Monitor employee turnover rates and implement strategies to reduce attrition.
• Organize employee recognition programs and events to boost morale and motivation.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree or HR certification (e.g., SHRM-CP, PHR) preferred.
• Minimum of 3 years of HR management experience, preferably in the hospitality or hotel industry.
• Excellent interpersonal and communication skills.
• Ability to build and maintain effective working relationships.
• Strong problem-solving and decision-making skills.
• Proficiency in HR software and Microsoft Office Suite.
• High level of professionalism, integrity, and confidentiality.

Working Conditions:

• Standard office environment within the hotel.
• Occasional travel may be required for recruitment and training purposes.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental pay types:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Hotel Industries HR: 3 years (Preferred)
• HR: 3 years (Preferred)

License/Certification:

• Professional in Human Resources (Preferred)

Work Location: In person