Job Description

DESCRIPTION 1) Primary Scope- NCRU HR Assistant 2) Coordination with Agencies for adequate manpower supply and enforcement of contractual terms under the agreement 3) Absenteeism/ Attrition Control measures and Leave Management, Daily attendance tracking. 4) Agency audits and recording of Compliance records at Site 5) Time to time contract closures / renewals of associates and break adherence 6) Salary Input Processing 7) Monthly Agency Bill processing and query resolution with associates/ agency / finance, etc. 8) Just in time associate conflict resolution and support in handling external site issues. 9) Ensure adequate basic supplies and proper accounting of - pantry, lockers, etc. 10) Site Infra audit and closures on basic facilities for employees 11) Site Compliance - record updates and execution on actions 12) Engagement Activities - Birthday celebration, Monthly Learning Activity, Reward & Recognition or any other events to be organized for associate experience. 13) Support in managing associate feedback and monitor the closures - VOA, FGD\'s, Agency Connect, etc. 14) Attend all emergencies at site pertaining to HR services 15) To play enabler role for internal stake holder and ensuring HR governance on the policies and procedures 16) Lead and partner on CSR initiatives 17) To publish monthly HR dashboard and align site ops leaders on specific insights Key job responsibilities Ensure proper on-boarding of associates at site by coaching the Team leaders and Learning ambassadors of the stations . Partner with functional teams to correct anomalies in attendance/leave/payroll . Own and lead the associate centered leadership (ACL) practices for the station in coordination with HRBP . Build engagement and connect with the workforce along with HRBP . Maintain headcount with respect to LM by coordination with HRBP and WFS team . Partner with HRBP and site leaders to maintain station internal and external positive ER climate. . Connect, coach and engage with the ops and support employees at station . Develop fluency in HR policies and help the business in implementation, adherence and compliance of the same . Support HRBP by using and preparing MIS and data to derive insights for improving station scorecards . Maintain 100% labor compliance for the site . Coordinate with manpower agency to close disciplinary tickets, payroll, benefits along with manpower agency About the team You will be part Middle Mile PXT team who works day in and day out to ensure our customers are served with speed and quality. We empower , engage our associates and employees to deliver the best everyday. We Strive to be earths best employer. We are open to hiring candidates to work out of one of the following locations: New Delhi, DL, IND BASIC QUALIFICATIONS - 6+ months of human resources experience - 6+ months of customer service experience - 6+ months of Microsoft Office products and applications experience - Knowledge of Microsoft Office products and applications (especially Excel) - Experience in confidential environments - High school or equivalent diploma PREFERRED QUALIFICATIONS - 1+ years of human resources experience - 1+ years of customer service experience - 1+ years of Microsoft Office products and applications experience

foundit