Job Description

At Franklin Templeton, everything we do is focused on one thing \xe2\x80\x93 delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 9,500 employees working in 30 countries around the world are dedicated to servicing investment solutions for our clients in more than 155 countries. For more than 75 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

What is the HR Analyst in HR Shared Services group responsible for?

Responsible for implementing, and administrating HR programs with a functional area or line of business

Analyzes HR problems and recommend solutions based on expertise, knowledge and experience within function.

May provide guidance and training to more junior staff.

Refers the most complex problems to senior staff of management.

What are the ongoing responsibilities of a HR Analyst?

Daily Operations Support:

Provides functional support, including researching and resolving HR problems, unexpected results or process flaws; recommends solutions or alternate methods to meet requirements.

Identifies and understands issues, problems and opportunities and works towards providing appropriate solutions.

Performs system maintenance, including assisting in the review, testing and implementation of HR system and/or upgrade. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Documents process and results.

HR Analysis & Reporting:

Researches, analyzes, and presents data as assigned.

Tracks trends and developments in assigned functional areas.

Develops standard and ad hoc reports, templates, dashboards, scorecards, and metrics.

Make oral presentations to management with data insights and recommendations.

Troubleshoots data and reports.

Policy Review, Trends & Continuous Improvement:

Manages projects/process improvement, including applying change management experience to facilitate movement to new levels of quality.

Recommends process service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.

Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users.

Maintains awareness of current HR trends in own function with a focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increases both HR knowledge and functional application/tools knowledge. Participates in user group meetings/conferences.

Ensures and strives compliance with appropriate regional rules and regulations.

Assesses implications and risks to function/ enterprise in terms of new rules and regulations.

Manages and leads special projects.

Meets with HR stakeholders to discuss and clarify requests for projects, highlights issues, and makes recommendations to address issues and priorities.

What ideal qualifications, skills & experience would help someone to be successful?

3-6 years HR experience

Excellent verbal and written communication skills. Fluency in written and spoken English

Outstanding project management skills including ownership over planning, tracking, and communicating project status / results

Exceptional problem-solving skills with a passion for technology, process improvement, and continuous learning

Excellent presentation & analytical skills

Build credible relationships

Ability to learn quickly and transfers knowledge appropriately

Good Team Player, Self-motivator, problem solver with a strong eye for details / accuracy

Ability to maintain confidentiality in all aspects of job responsibilities. Places high priority on data integrity and security

Demonstrate excellent judgement

Working knowledge of Workday, ServiceNow, MS Office

Working knowledge of Power BI

Proficient working across multiple HR disciplines and geographies

Proficient with regional employment law and practices

Experience in training techniques, methods, feedback delivery and evaluation

Job Level - Individual Contributor

Work Shift Timings - 9.00 AM - 6.00 PM IST

What makes Franklin Templeton Investments unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of \xe2\x80\x94the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

Highlights of our benefits include:

• Professional development growth opportunities through in-house learning opportunities and a large collection of web-based trainings.
• An educational assistance program to financially help employees seeking continuing education
• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee\xe2\x80\x99s dependents (spouses, children and dependent parents)
• Life insurance for protection of employees\xe2\x80\x99 families
• Personal accident insurance for protection of employees and their families
• Personal loan assistance
• Employee Stock Investment Plan (ESIP)

\xe2\x80\x9cLocation specific benefits\xe2\x80\x9d as mentioned below

• Located in the heart of Mumbai in the Indiabulls Finance Centre, with spectacular views of the buzzing city
• Walking distance of 500 meters from Western/Central railway station, accessible by road and local rail from all parts of the city
• Annual recognition programme
• Volunteer services and paid time off for volunteering
• Close proximity to Phoenix Mall, ITC Grand Central, Four Seasons Hotel and the vibrant Lower Parel and Dadar area
• Modern amenities, a comfortable working environment with spacious balconies on each floor

Franklin Templeton Investments is an Equal Opportunity Employer. We invite you to visit us at to learn more about our company and our career opportunities.

Franklin Templeton is committed to fostering a environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to . In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.

Franklin Templeton Investments