Job Description

Req ID: 436364 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide Purpose of the job: Associate is responsible for dealing with all incoming standard HR service requests from Managers, Employees and HR Business Partners in HRGS Hubs. This involves updating systems, including salary records and creating documents. They support a range of different HR functions. The job holder must resolve as many incoming standard requests as possible to meet the business needs and ensure that the HRGS hub meets its Service Level Agreements. Resolving requests includes an end to end generalist service to secure authorizations, address issues, create contracts, inform suppliers, update systems and maintain employee files ensures accuracy and completeness of confidential personnel files and employee records and files and retrieves documents. POSITION IN THE ORGANISATION Organisation structure: HRGS/Regional Hub/HR Administration Reports directly to : HR Administration Team Lead Other reporting to: \' Dotted line reporting\' Position title Direct reports : NA Network & Links Position title of connected positions / functional report Internal ALSTOM HR network / Site, country, corporate HR community HR Global Service Hubs Cross Functional Stake Holders External Statutory / Suppliers Main Responsibilities Ensure that all aspects of work are completed to SLA requirements Ensure that all services delivered meet general time and quality requirements. Ensure that requests on hold are progressed. Ensure effective communication and customer focused behavior to enhance customer satisfaction requirement Participate in best practice forums and knowledge increase initiatives Develop collaborative working relation with the customer Support the HR global and local processes each year, running and validating reports, creating and checking letters for pay reviews, bonuses, etc. Ensure the understanding of and in collaboration with all involved stakeholders Support the HR global and local yearly/periodical processes EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES Educational Requirements Mandatory: University Degree Desirable: MBA with specialization in HR or equivalent will be additional advantage Experience Mandatory: 1+ years experience in HR Operations Systematic and process-oriented approach Desirable: Success Factors/SAP experience is preferred Competencies & Skills Confirmed effective verbal & written communication and presentation skills Very detail oriented, proactive and organized with strong technology and Microsoft office skills Ability to prioritize tasks and flexibility to change priorities when situations arise Good analytical skills with ability to identify problems, make decisions, create solutions, and take action. Being able to understand company finances, resourcing and the ultimate aims of the business is important Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow\'s mobility. That\'s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose Equal opportunity statement: Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. Job Type:Experienced

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