Job Description

Company Description \'Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\' To check Public Areas and guestrooms. To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. To prepare and issue room status report. To report and follow up on repair and maintenance. To document all daily activities and events such as guest complaints in the logbook. To attend to guest requests and complaints. Takes corrective action. To assist in the inventory of guestroom linen. Sees adequate storage of supplies inventory on assigned floors to safeguard against shortage or loss. Prepares supervisor\'s report, accomplishes requisition from and maintenance work orders. Reports and turns over any items left by guests to Lost & Found in-charge. Maintains high standards of cleanliness of all guest and service elevators. To check on the standard of \'Turn down services\'. To liaise closely with Front Office regarding guestroom status. TL - HK ensures that they wear their full Sofitel uniform including the name tag jewelry meeting Sofitel specification To provide a courteous and professional service at all times. To maintain good working relationships with your own colleagues, and all other departments. To have a complete understanding of and adhere to the hotel\'s policy relating to fire, hygiene, health and safety. To carry out any other reasonable duties and responsibilities as assigned. To perform secondary duties as assigned by the Assistant Housekeeper. To check Public Areas and guestrooms. To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. To prepare and issue room status report. To report and follow up on repair and maintenance. To document all daily activities and events such as guest complaints in the logbook. To attend to guest requests and complaints. Takes corrective action. To assist in the inventory of guestroom linen. Sees adequate storage of supplies inventory on assigned floors to safeguard against shortage or loss. Prepares supervisor\'s report, accomplishes requisition from and maintenance work orders. Reports and turns over any items left by guests to Lost & Found in-charge. Maintains high standards of cleanliness of all guest and service elevators. To check on the standard of \'Turn down services\'. To liaise closely with Front Office regarding guestroom status. TL - HK ensures that they wear their full Sofitel uniform including the name tag jewelry meeting Sofitel specification To provide a courteous and professional service at all times. To maintain good working relationships with your own colleagues, and all other departments. To have a complete understanding of and adhere to the hotel\'s policy relating to fire, hygiene, health and safety. To carry out any other reasonable duties and responsibilities as assigned. To perform secondary duties as assigned by the Assistant Housekeeper. Qualifications Graduation in Hospitality Management or other relevant Degree.

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