Job Description

A housekeeping supervisor ensures that a facility's housekeeping department runs smoothly and that cleanliness standards are consistently met. Their key responsibilities include:

• Supervising Housekeeping Staff : Oversee daily activities of housekeeping staff, including cleaning schedules, delegating tasks, and ensuring team members meet standards.
• Training and Development : Train new staff on cleaning techniques, safety protocols, and hospitality standards. Conduct periodic training sessions to update skills and knowledge.
• Quality Control : Inspect rooms and common areas to ensure cleanliness, sanitation, and quality. Address any issues with staff and provide corrective guidance.
• Inventory Management : Monitor supplies of cleaning products, linens, and equipment. Ensure stock levels are maintained and coordinate reordering when necessary.
• Scheduling and Shift Management : Create schedules that accommodate staff availability, peak periods, and occupancy needs. Ensure sufficient staff coverage at all times.
• Guest Satisfaction : Address guest complaints related to housekeeping, resolve issues promptly, and ensure a positive guest experience.
• Safety and Compliance : Enforce health and safety standards, such as proper storage and handling of cleaning chemicals. Ensure staff follows protocols to minimize risks.
• Administrative Tasks : Keep records of maintenance issues, inventory, inspections, and any incidents. Generate reports for management as needed.
• Coordination with Other Departments : Work with front desk, maintenance, and management to coordinate guest room readiness and address any special requests.
• Continuous Improvement : Identify areas for process improvement and implement changes to enhance service quality, efficiency, and guest satisfaction.

Job Type: Full-time

Pay: ?16,000.00 - ?18,500.00 per month

Experience:

• total work: 5 years (Preferred)

Work Location: In person