Job Description

Overview
We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team in the hospitality sector. The ideal candidate will play a crucial role in maintaining the cleanliness and overall presentation of our establishment, ensuring that guests enjoy a comfortable and welcoming environment. This position requires strong leadership skills, a keen eye for detail, and a passion for delivering exceptional service.

Duties

• Supervise and coordinate the daily activities of the housekeeping staff to ensure high standards of cleanliness and hygiene are maintained throughout the property.
• Conduct regular inspections of guest rooms, public areas, and service areas to ensure compliance with established cleanliness standards.
• Train new housekeeping staff on proper cleaning techniques, safety protocols, and the use of cleaning equipment and supplies.
• Manage inventory levels of cleaning supplies and equipment, placing orders as necessary to ensure adequate stock is maintained.
• Address guest inquiries or complaints regarding housekeeping services promptly and professionally to ensure guest satisfaction.
• Collaborate with other departments to facilitate smooth operations and enhance the overall guest experience.
• Prepare reports on housekeeping activities, including staff performance, inventory usage, and maintenance needs.

Experience

• Previous experience in a supervisory role within the hotel or hospitality industry is preferred.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• A thorough understanding of cleaning procedures, products, and equipment used in the hospitality sector.
• Ability to work flexible hours, including weekends and holidays as required by operational needs.

Join our team as a Housekeeping Supervisor and contribute to creating an exceptional experience for our guests while leading a dedicated team of professionals!

Job Types: Full-time, Permanent

Schedule:

• Day shift

Experience:

• housekeeping: 1 year (preferred)

Work Location: In person