Job Description

Company DescriptionGrand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
• Supervise public areas
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Attend to reports on damage or malfunction in hotel rooms

• Maintain equipment in proper state of cleanliness
• Maintain a section floor report
• Conduct regular room checklists
• Report unusual behavior/activities on floors to Executive Housekeeper
• Record room status in allocated section accurately
• Assist Executive Housekeeper in assessing team members' attendance and performance

Qualifications

• BHM Degree/Diploma or any other equivalent degree.
• Good oral and written proficiency in English.
• Minimum 2 years of experience in a similar capacity.

Additional InformationMinimum of 2-3 years of Experience

Accor