Job Description

Job Responsibilities



Housekeeping Associate

Reports to - Housekeeper

Responsible for - Housekeeping Department

Responsibilities

• Clean rooms as per the company standards ensuring a defect free room.
• Equipping all rooms with linen and amenities.
• Should be helpful and courteous to guests at all times
• Should handover important messages and guest requests to the supervisor.
• Report any missing or broken property to the supervisor.
• Reports all lost and found items.
• Ensure high standards of cleanliness.
• Maintains hygiene standards by building awareness of cleaning facts and chemicals used.
• Maintains high levels of personal hygiene
• Follows periodical cleaning schedules
• Knowledge of proper utilization of the housekeeping attendant's trolley.
• Ensure that the trolley is kept clean, tidy and well equipped in the proper position
• Be familiar with the super room cleaning procedure.
• Stand in coordination for Single point entry.
• Be aware of the guest complaint handling procedure
• Reports maintenance problems to the supervisor.
• Ensures that the floor pantry, corridors and fire exits are in order.
• Must be thorough on fire and safety procedures.
• Ensures the upkeep of all the equipment.
• Follows up on any assignment handed over by the supervisor
• Performs any other duty assigned by the supervisor.
• Abide by company policy and decision.
• Any other responsibilities assign to you from time to time


Job Requirements



Housekeeping Associate

Reports to - Housekeeper

Responsible for - Housekeeping Department

Responsibilities

• Clean rooms as per the company standards ensuring a defect free room.
• Equipping all rooms with linen and amenities.
• Should be helpful and courteous to guests at all times
• Should handover important messages and guest requests to the supervisor.
• Report any missing or broken property to the supervisor.
• Reports all lost and found items.
• Ensure high standards of cleanliness.
• Maintains hygiene standards by building awareness of cleaning facts and chemicals used.
• Maintains high levels of personal hygiene
• Follows periodical cleaning schedules
• Knowledge of proper utilization of the housekeeping attendant's trolley.
• Ensure that the trolley is kept clean, tidy and well equipped in the proper position
• Be familiar with the super room cleaning procedure.
• Stand in coordination for Single point entry.
• Be aware of the guest complaint handling procedure
• Reports maintenance problems to the supervisor.
• Ensures that the floor pantry, corridors and fire exits are in order.
• Must be thorough on fire and safety procedures.
• Ensures the upkeep of all the equipment.
• Follows up on any assignment handed over by the supervisor
• Performs any other duty assigned by the supervisor.
• Abide by company policy and decision.
• Any other responsibilities assign to you from time to time