Job Description

• Enters and prepares the room for cleaning.
• Duststhe room and furniture.
• Replenishes guestroomand bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenish amenitiesaccording to the operational standards.
• Ensure securityof guest rooms and privacy of guests
• Cleans guest bathroom/bedroom/floor corridor.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relationsat all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Empty trash containers and ashtrays.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Inspect condition of bathrobes and replace soiled/damaged ones.
• Remove dirty bed linen and make upbed with clean linen.
• Replace laundrybags and slips.
• Clean closets and door tracks on check-outrooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
• Dust and polish all furniture.
• Realign furniture to the floor plan.
• Responsible for replenishment of guest complimentarywater.
• Responsible for the cleanliness and maintenance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him.
• Authorise to enter in guestrooms for cleaning and providing turndown servicesas per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.
• Update statusof rooms cleaned on assignment sheet.

Job Type: Full-time

Pay: ?16,810.00 - ?20,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 2 years (Preferred)