Job Description

: Full-Time Front Office

Position Type: Full-time

Salary: ?10,000 - ?11,000 per month

Benefits: Food and accommodation provided

Job Summary: We are looking for a dedicated Full-Time Front Office Trainee to join our hospitality team in Trivandrum. This position offers an excellent opportunity for individuals interested in building a career in the hospitality industry. The Front Office Trainee will receive comprehensive training in various aspects of front desk operations, ensuring exceptional guest service and operational efficiency.

Key Responsibilities:

• Warmly welcome and assist guests in a professional and courteous manner.
• Handle check-in and check-out procedures efficiently, ensuring accuracy.
• Manage reservations and respond to inquiries via phone, email, and in person.
• Provide detailed information about hotel facilities, services, and local attractions.
• Address guest concerns and resolve issues promptly to enhance guest satisfaction.
• Maintain accurate guest records and update information in the system.
• Collaborate with other departments to ensure seamless guest experiences.
• Adhere to hotel policies and procedures to uphold high standards of service.
• Participate actively in training programs to enhance skills and knowledge.

Requirements:

• Previous experience in a hospitality role is preferred but not required.
• Fresh graduates from hotel management programs are encouraged to apply.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a proactive approach.
• Ability to thrive in a fast-paced environment.
• Detail-oriented with good organizational skills.
• Proficiency in MS Office; familiarity with hotel management software is a plus.
• Flexibility to work shifts, including weekends and holidays.

Benefits:

• Competitive salary within the range of ?10,000 - ?11,000 per month.
• Food and accommodation provided.
• Comprehensive training and development opportunities.
• Employee discounts on hotel accommodations and dining.
• Positive and supportive work environment.

Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person