Job Description

Hotel Tathagat Ashok - Receptionist (Female Only)

About Us: Hotel Tathagat Ashok, located at the Rajgir Convention Centre in Rajgir, Bihar, is a luxurious, contemporary hotel catering to both business and leisure travelers. With a sprawling 30,000 sq. ft. property, our hotel offers 50 elegant rooms, 2 spacious banquet halls, 2 beautiful outdoor lawns, and a fine-dining restaurant. We are dedicated to providing high-quality service and memorable experiences for our guests.

Job Overview:

We are looking for a female candidate who is warm and professional Receptionist to join our team. As the first point of contact for guests, you will play a crucial role in delivering a seamless and positive experience from arrival to departure. This role requires excellent communication skills, a customer-oriented approach, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities:

- Welcome and check-in guests, handling all front desk activities with professionalism.

- Respond to guest inquiries, provide information on hotel facilities, and suggest nearby attractions.

- Manage reservations and bookings using our hotel management software.

- Process guest payments and maintain accurate records.

- Collaborate with other departments to ensure guest requests are met promptly.

Requirements:

- Prior experience in a similar role is preferred.

- Strong communication skills in English and Hindi.

- Customer-service oriented with a friendly demeanor.

- Basic computer skills; knowledge of hotel management software is a plus.

Join us at Hotel Tathagat Ashok and be a part of a team dedicated to delivering excellence in hospitality.

Job Types: Full-time, Part-time

Pay: ?8,297.63 - ?24,522.56 per month

Expected hours: 48 - 50 per week

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person