Job Description

- Greet and welcome guests as they arrive at the hotel reception

- Manage reservations, check-ins, and check-outs efficiently

- Handle phone calls, emails, and inquiries in a professional manner

- Provide accurate information about hotel facilities, services, and local attractions

- Assist guests with any requests or issues they may have during their stay

- Maintain a neat and organized reception area

- Collaborate with hotel staff to ensure smooth operations

- Uphold high standards of customer service and guest satisfaction

- Utilize hotel management software for tasks such as booking and billing

- Previous experience in hospitality or customer service preferred

- Strong communication skills and ability to multitask in a fast-paced environment

Job Types: Full-time, Part-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Expected hours: 72 per week

Benefits:

• Flexible schedule

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 01/01/2025