Job Description

Job Title: Hotel Receptionist

Location: Vanaashrya Resort and Spa, Sariska, Alwar, Rajasthan

Position Type: Full-Time

About Us: Vanaashrya Resort and Spa is a luxurious retreat nestled in the serene surroundings of Sariska, Alwar, Rajasthan. Our resort offers an exclusive experience with top-notch amenities, exceptional service, and breathtaking views of the Aravalli hills. We pride ourselves on providing our guests with an unforgettable stay that combines comfort, elegance, and personalized service.

Job Summary: We are seeking a friendly, professional, and customer-focused Hotel Receptionist to join our team. The ideal candidate will be the first point of contact for our guests and will be responsible for ensuring a smooth and pleasant check-in and check-out experience. This role requires excellent communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and welcome guests as they arrive at the hotel.
• Perform check-in and check-out procedures efficiently.
• Manage reservations and room assignments.
• Handle guest inquiries, provide information about the hotel and its services, and address any concerns or complaints.
• Coordinate with housekeeping and maintenance staff to ensure rooms are clean, well-maintained, and ready for guests.
• Process payments and maintain accurate records of transactions.
• Assist with booking and arranging transportation, excursions, and other guest services.
• Maintain a tidy and organized front desk area.
• Follow hotel security procedures and maintain confidentiality of guest information.

Requirements:

• High school diploma or equivalent; hospitality or tourism degree is a plus.
• Previous experience in a similar role within the hospitality industry.
• Proficiency in English; knowledge of additional languages is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and hotel management software.
• A friendly, approachable, and professional demeanor.
• Ability to work flexible hours, including weekends and holidays.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a luxurious and serene environment.
• Training and development opportunities.
• Accommodation and meals provided.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to [info@vanaashrya.com] with the subject line "Hotel Receptionist Application - Vanaashrya Resort and Spa."

By joining Vanaashrya Resort and Spa, you will be part of a dedicated team committed to providing exceptional service and creating memorable experiences for our guests. We look forward to welcoming you to our family!

Job Type: Full-time

Pay: ?9,521.66 - ?15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person