Hotel Front Office Receptionist
Job Description
Job Title: Hotel Front Office Receptionist
Company: Stone Berry Resorts Pvt Ltd
Location: Madhupur
Key Responsibilities:
- Welcome and check-in guests
- Handle reservations and room assignments
- Respond to guest inquiries and requests
- Process payments and manage billing
- Coordinate with housekeeping and maintenance departments
- Maintain guest records and hotel database
- Provide local area information and recommendations
- Handle guest complaints and resolve issues promptly
- Ensure a smooth check-out process
Requirements:
- Excellent communication and interpersonal skills
- Proficiency in English (additional languages beneficial)
- Basic computer skills and familiarity with hotel management software
- Customer service-oriented mindset
- Ability to multitask and work under pressure
- Flexibility to work different shifts, including weekends and holidays
- High school diploma or equivalent (hospitality degree preferred)
- Previous experience in the hospitality industry is a plus
Job Types: Full-time, Permanent
Pay: ?8,435.90 - ?18,000.00 per month
Benefits:
• Cell phone reimbursement
• Food provided
Schedule:
• Day shift
• Rotational shift
• Weekend availability
Supplemental pay types:
• Yearly bonus
Experience:
• total work: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3398515
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMadhupur, JH, IN, India
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EducationNot mentioned
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ExperienceYear