Hotel Front Office Executive

Year    Andheri East, Mumbai, Maharashtra, India

Job Description

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  • Welcome guests in a warm and friendly manner.
  • Ascertains their lodging, purchasing needs.
  • Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
  • Knows all essential aspects of our resort or hotel operations.
  • Registers guests and manages the rooming chart.
  • Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
  • Verifies credit acceptance by reviewing and recording drivers license number; and operating credit card authorization systems.
  • Balances cash drawer by counting cash at beginning and end of work shift.
  • Monitors lobby and check-in activity to determine room flow.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Provides pre-arrival support for guests arriving on packages.
  • Facilitates correspondence with guests.
  • Acts as the site liaison for the services and sales center.
  • Works collaboratively with any resort associates and resources.
  • Must have knowledge about C-Form and ARR.
  • Must have knowledge about software like IDS, Opera, Win HMS, Night cloud etc.
preferred Mumbai local candidateJob Type: Full-timePay: \xe2\x82\xb918,000.00 - \xe2\x82\xb925,000.00 per monthBenefits:
  • Food provided
Schedule:
  • Day shift
  • Rotational shift
Education:
  • Bachelor's (Preferred)
Experience:
  • total work: 3 years (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3345392
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Andheri East, Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year