Job Description

Guest Reception:

Greet guests with a warm and friendly demeanor upon their arrival, creating a positive first impression of the establishment.

Reservation Management:

Take and manage guest reservations for both the fine dining restaurant and banquet events. Coordinate with the cashier to ensure accurate billing information.

Seating Arrangements:

Organize and manage the seating of guests to optimize table turnover and accommodate special requests. Coordinate with service staff to ensure a smooth flow of guests.

Guest Information:

Provide information about the menu, daily specials, and promotions to guests. Answer inquiries and assist with any special requests.

Waitlist Management:

Manage waiting lists during peak hours, keeping guests informed of estimated wait times and offering comfortable waiting areas.

Communication with Service Staff:

Effectively communicate guest information to service staff, including special requests, allergies, and other relevant details.

Maintaining Lobby and Reception Area:

Keep the lobby and reception area clean and organized, ensuring a welcoming and aesthetically pleasing environment.

Coordinating with Cashier and Servers:

Collaborate with the cashier to manage billing processes and coordinate with servers to ensure timely and efficient service.

Upselling and Promotion:

Inform guests about promotions, special offers, and loyalty programs to enhance their experience and contribute to revenue generation.

Job Type: Full-time

Pay: ?13,000.00 - ?17,000.00 per month

Benefits:

Food provided Health insurance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person