Hostess

Year    Hyderabad, Telangana, India

Job Description


  • To maintain reservations and allocate tables.
  • To welcome guests to the restaurant in an appropriately warm and courteous manner and guide them to their tables, help them to get seated and present them the menu.
  • To coordinate with the other service personnel in the restaurant for overall operational efficiency. Particularly through proper maintenance of reservations, allocation of tables so as to facilitate service by appropriate distribution of work load.
  • Maintaining menus and other guest supplies and special equipment entrusted to her by the management.
  • To take the guest order correctly and with appropriate courtesy.
  • To assist the guest in choosing the best items on the menu, thereby increasing sales, by up selling and suggestive selling.
  • To handle all guests without bias or prejudice.
  • To carry out any duties assigned by the Captain/ Manager.
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectationsGives personal attention, takes personal responsibility and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution and follows through when resolving guest problemsProvides Yes I Can! genuine hospitality and teamwork on an ongoing basisAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest SatisfactionPerforms other duties required to provide the service brand behavior and genuine hospitalityAdheres to hotel policies and proceduresAttends work on time and as scheduledFollows hotel grooming and hygiene standardsMinimize safety hazards by following all safety rules and proceduresRefrain from personal conversations with other employees at the main entranceKeeps immediate manager promptly and fully informed of all problems or unusual matters of significancePerforms all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this positionMaintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climateAt all time projects a favourable image of Brand to the public

Radisson

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Job Detail

  • Job Id
    JD3586735
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year