Job Description

### Job Information


Job Opening ID


ZR_588_JOB
Date Opened


10/21/2024
Industry


Real Estate and Property
Work Experience


1-3 years
Job Type


Full time
Salary


0 - 3 L
City


Delhi
State/Province


Delhi
Country


India
Zip/Postal Code


110006

###


:

1. Member Assistance & Front Desk Operations:


? Greet and assist members as they enter the coworking space.


? Answer inquiries about the coworking space, services offered, and membership packages.


? Handle check-ins/check-outs of members, ensuring smooth and professional service.

2. Customer Service & Experience:


? Ensure that all members have a pleasant and professional experience during their time in the coworking space.


? Monitor the common areas to ensure cleanliness, comfort, and a conducive work environment.


? Assist members with any specific requirements such as meeting room bookings, additional services, and technical support.


3. Administrative Support:


? Assist in the management of membership records, billing, and payment collections.


? Help coordinate event schedules, meeting room bookings, and other member requests.


? Maintain daily logs and update necessary records on the system.

4. Facility Management:


? Ensure the coworking space is always tidy, well-organized, and fully stocked with necessary supplies (stationery, refreshments, etc.).


? Report any maintenance issues or concerns to the relevant team.


? Assist in arranging catering and other services for meetings or events.

5. Member Relations:


? Build strong relationships with members and ensure their needs are met in a timely manner.


? Collect feedback from members regarding their experience and share insights with the team for continuous improvement.


6. Event Assistance:


? Support the team in organizing and executing community-building events, workshops, and other activities.


? Ensure that events run smoothly and that members have all necessary resources during events.### Requirements


Eligibility Criteria:


? Education:


Minimum 10+2 (Higher Secondary) or above.


Graduates are preferred.

? Experience:


Minimum 1 year of relevant experience in coworking spaces, hotels, or other hospitality sectors.

? Skills:

• Excellent communication skills in English and Hindi;proficiency in regional languages (preferably from North-East India) is a plus.
• Strong customer service orientation and professional attitude.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of office management tools and basic proficiency in MS Office.
• A positive attitude and proactive approach to customer satisfaction.

### Benefits


Best in the industry