Job Description

Job Title:

Hospital Receptionist

Company Overview:

Costus Consultancy Services is a reputable HR Solutions (Recruitment and Staffing) provider organization. We are currently seeking a dedicated and skilled Hospital Receptionist to join one of our client's team near Mumbai Naka, Nashik.

Position Overview:

As a Hospital Receptionist, you will be the first point of contact for patients, visitors, and healthcare professionals. You will play a pivotal role in providing exceptional customer service and administrative support in a fast-paced healthcare environment.

Key Responsibilities:

• Greet patients and visitors courteously and professionally.
• Manage incoming calls, triage inquiries, and redirect calls to appropriate departments.
• Schedule appointments and manage patient registration processes accurately.
• Verify insurance information and assist with billing and payment queries.
• Maintain cleanliness and orderliness at the reception area.
• Coordinate with medical staff to ensure timely handling of patient needs.
• Handle patient queries, complaints, and concerns effectively and escalate when necessary.
• Maintain and update patient records in compliance with confidentiality standards.
• Assist in administrative tasks such as filing, data entry, and inventory management.
• Collaborate with various departments to ensure smooth operations and patient satisfaction.
• Adhere to hospital policies, procedures, and regulations.

Requirements:

• Education should be 12th or Graduation in any stream.
• This position is open for female candidates only.
• Proven experience as a receptionist or in a similar role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills including Marathi, Hindi and English language.
• Proficient in using computer systems, electronic medical records (EMR), and office software including Excel.
• Strong organizational and multitasking abilities.
• Ability to remain calm under pressure and handle challenging situations with empathy.
• Knowledge of medical terminology and procedures (preferred).

Additional Information:

• This is a full-time position based in Nashik, Maharashtra State, India.
• Competitive salary and benefits package will be offered based on qualifications and experience.

How to Apply:
Interested candidates meeting the above criteria are encouraged to apply to this position on Indeed.

Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Schedule:

• Day shift

Work Location: In person