• Greeting and Directing: Welcome patients and visitors in a courteous and professional manner. Direct them to the appropriate department or person.
• Appointment Scheduling: Manage the scheduling of patient appointments, including verifying personal information, insurance details, and medical history when necessary.
• Patient Registration: Collect and enter patient information accurately into the hospital database. Ensure all forms are completed and signed as required.
• Answering Inquiries: Respond to inquiries from patients, visitors, and staff, providing information and assistance as needed. Handle phone calls and emails promptly and professionally.
• Administrative Support: Assist with administrative tasks such as filing, photocopying, faxing, and maintaining medical records.
• Billing and Payments: Process patient payments, issue receipts, and assist with billing inquiries.
• Emergency Response: Follow established procedures for handling emergencies and urgent calls.
• Patient Comfort: Maintain a clean and welcoming reception area. Ensure patients are comfortable while waiting for appointments.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental pay types:
• Quarterly bonus
• Yearly bonus
Work Location: In person
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