Job Description

Job Title: Holidays Consultant

Location: Jalandhar, India

Company: TTL Holidays

About Us: TTL Holidays is a leading travel and tourism company specializing in providing exceptional holiday experiences to our clients. We offer a wide range of travel services, including air ticketing, hotel bookings, holiday packages, visa assistance, and more.

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We are seeking a dynamic and customer-focused Holidays Consultant to join our team. As a Holidays Consultant, you will be responsible for assisting clients in planning and booking their dream holidays. You will work closely with clients to understand their travel preferences, provide expert advice on destinations and itineraries, and ensure a seamless booking experience from start to finish.

Key Responsibilities:

1. Client Consultation: Engage with clients to understand their travel requirements, preferences, and budget constraints.

2. Destination Knowledge: Stay updated with the latest travel trends and have in-depth knowledge of popular holiday destinations, attractions, accommodations, and activities.

3. Itinerary Planning: Create customized travel itineraries based on clients' preferences, including flights, accommodations, tours, transfers, and other travel services.

4. Booking Management: Handle all aspects of booking, including flight reservations, hotel bookings, car rentals, travel insurance, and other travel-related services.

5. •Customer Service:• Provide excellent customer service throughout the booking process, addressing any inquiries, concerns, or special requests promptly and professionally.

6. •Documentation and Compliance:• Ensure all travel documents, including visas, passports, and travel insurance, are in order and comply with regulatory requirements.

7. •Sales and Revenue Generation:• Promote additional services, upgrades, and special offers to maximize sales and enhance the overall travel experience for clients.

8. Relationship Building:Build strong relationships with clients, vendors, and industry partners to foster repeat business and referrals.

9.Technology Utilization: Utilize travel booking platforms, CRM systems, and other technology tools effectively to streamline processes and enhance productivity.

10.Team Collaboration:Collaborate with other team members, including sales, operations, and customer support, to deliver seamless and memorable holiday experiences.

Requirements:

1. Proven experience as a Holidays Consultant, Travel Consultant, or similar role in the travel and tourism industry.

2. Excellent communication and interpersonal skills.

3. Strong sales acumen and customer service orientation.

4. In-depth knowledge of travel destinations, airlines, hotels, and travel products.

5. Proficiency in travel booking systems such as Galileo, Amadeus, or similar platforms.

6. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

7. Flexibility to work weekends, holidays, and evenings as needed.

8. Bachelor's degree in hospitality, tourism management, or related field preferred.

Benefits:

1. Competitive salary and incentives based on performance.

2. Opportunities for career growth and professional development.

3. Training and support to enhance skills and knowledge in the travel industry.

4. Employee discounts on travel packages and services.

5. Positive and collaborative work environment with a focus on work-life balance.

If you are passionate about travel, have a knack for planning memorable holidays, and enjoy providing exceptional customer service, we would love to have you join our team as a Holidays Consultant at TTL Holidays. Apply now and embark on a rewarding career in the travel industry!

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Jalandhar city, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Required)

Work Location: In person