Job Description

:Role Channel Manager-CMSLocation: Goregaon, MumbaiGrade: M2/M3Global Transaction Banking Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range include cash management payment & collections solutions, escrow services & dividend business and trade finance services ( import and export services, funded and non-funded products and forex remittances).We are currently looking for Channel Manager in Product Support Team who can support sales team in selling CMS products and services to Corporate / CA customers in ConsumerProduct Support Team is expected to help internal as well as external customers in understanding, structuring & execution of Cash Management. This team will be supporting all the verticals under Consumer & Commercial Bank which includes Branch Banking, Privy, Wealth, TASC, Agri, WCG, ECG etc.Job Role: * Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Products like Instant CMS, VAS, and Digital Payments etc.

• Interact with channels in consumer and commercial segments. Spot CMS opportunities in the market.
• Help sales team to cross sale and monitor the same the database
• Keeping track of each channel for achievement towards planned numbers
• Establishes productive, professional relationships with key personnel
• Managing Campaigns, Contests & R&R Program for CMS Consumer & Commercial Bank segment.
• Collecting Deal of the Months Analyze and Release the same to channel
• Train to enable Branch Banking RO/RM/BBRM/BOM/BM/ Sales Teams to sell respective CMS Products and close deals.
• Ensure desired penetration of the product into the market by the Relationship Team by providing marketing support, visibility campaigns and brand presence.
• Managing and monitoring present systems used for sales lead entries and suggest developments if any.
• Tracking Fees and income. Maintaining related MIS & reports.
• Run the different education/knowledge series campaigns to create awareness on CMS products.
• Work closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
• Liaise with product, IT and operations team to ensure seamless deal execution, system integration and smooth operations.
• Publishing Daily/Weekly/Monthly MIS/Dashboards.

Job Requirements:Personal * Must be proactive, a self-starter with sales orientation

• Must be market savvy with good networking skills
• Must be analytical, practical with an aptitude for trouble-shooting.
• Must possess excellent interpersonal skills & Communication
• Experience in Banking / Finance industry, Preferably an Engineer with an MBA.
• 2-4 years of post MBA experience in selling CMS / CA products

Professional * Must have able to work in an environment requiring entrepreneurial / building skills with focus on profitability

• Keen interest in sales, structuring and implement deals
• Must be capable of working in teams
• High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines
• Excellent communication, negotiation, and planning skills

Personality Traits:

• Excellent communication skills
• Enthusiastic, Spontaneous, Flexible
• Team Player
• Dedicated, Disciplined & Trust Worthy
• Optimistic, Perfectionist, Hardworking & Confident
• Tech Savvy & Innovative

Kotak Mahindra Bank