Job Description

:HO Area Sales Manager-Digital Sales-Digital Banking Kotak 811-RL Area Head\'s OfficeDigital Sales is a part of Retail Liabilities division of Consumer bank. This vertical specializes in converting/acquiring/sourcing/ /upgrading/ Cross selling on digitally acquired leads for 811 Savings accounts. ASM-Digital Sales manages 8 to 10 Digital Sales Managers within the cluster assigned. Total team size ranging from 100 to 150 AMDs. He ensures effective management of Managers who in turn manage Acquisition Managers Digital (AMD). He is accountable for budgeted headcount on board, team structure, people development; meeting KRA\'s and ensuring infra related support for the team to perform. Description for Internal CandidatesJob Role:\xc2\xb7 Responsible for achieving the business objectives of Digital Sales Team for the assigned area\xc2\xb7 To recruit and train the team members on regular basis. To ensure no gaps exist between budgeted headcount and actuals\xc2\xb7 Responsible for optimal route planning & lead management to maximize productivity of Full KYC Conversion of 811 Leads and New account opening for NTB leads.\xc2\xb7 Train & drive team for Upselling so as to maximize bottom line while maintaining the top line achievements\xc2\xb7 Train & driving team to generate cross sell leads and to coordinate with businesses for maximum closure of leads\xc2\xb7 Ensure that the quality of services is maintained as per the standards set and customers escalations are at bay.\xc2\xb7 Ensure that the defined parameters for opening of a new account are met as per the process and complianceJob Requirements:\xc2\xb7 MBA/Graduate\xc2\xb7 Excellent Interpersonal skills - Written and oral.\xc2\xb7 Currently should be managing Managers and exposed to managing multiple KRA\'s and scale of operations.\xc2\xb7 Should have an eye for data, good with analytical skills.\xc2\xb7 Good leadership Skills with strong people and time management.

Kotak Mahindra Bank