Job Description

1. Training Delivery & Presentation:

• Conduct on-site and in-person training sessions for Retail center staff, covering soft skills, customer

service, and operational compliances.

• Develop and deliver customized training programs tailored to the needs of various teams.

2. Soft Skills Training:

• Facilitate training on grooming, communication, leadership, problem-solving, teamwork, and customer

service.

• Foster a positive learning environment to enhance interpersonal and professional skills.

3. Training Content Development:

• Collaborate with Training Manager to design, update and improve training materials, handouts, and

assessment sheets.

• Ensure training materials are engaging, relevant, and aligned with organizational goals.

4. Performance Monitoring and Support:

• Assess the effectiveness of training programs through feedback, evaluations, and performance

metrics.

• Provide ongoing coaching, mentoring, and support to center staff to reinforce learning and address

performance gaps.

5. Audit and Compliance:

• Conduct regular audits to evaluate the implementation of Operational compliance with industry

standards, legal regulations.

• Identify areas for improvement and provide actionable feedback to management and center staff.

Salary : 23k to 27k (In-hand) + Travelling Allowance

Qualification : Bachelors Degree Mandatory

Interested candidate share resume to sarbani.paria@mymdindia.com

Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?27,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Experience:

• total work: 3 years (Required)

Work Location: In person