Job Description

Hiring For International Voice Process

Leading US based Healthcare MNC is looking for candidates for the International Voice Process

Freshers with Excellent English are welcome

Shift Time: 8pm to 5am / 5:30pm to 2:30am ((drop would be provided))

Experience: Freshers & 1+ year of experience into voice

Working days: Monday to Friday ( Saturday and Sunday fixed week off)

Location: Chennai

Educational Qualifications: Any Graduation except Engineering , Computer science and post Graduation.

:

Outbound calls to insurances for claim status and eligibility verification.

Denial documentation and further action.

Calling the insurance carriers based on the appointment received by the clients.

Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

Calling insurance companies to get the status of the unpaid claims.

Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

Maintain the individual daily logs.

Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

Work cohesively in a team setting. Assist team members to achieve shared goals.

Compliance with the Company's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies.

Communication / Issue escalation to seniors if there is any in a timely manner.

Job Types: Full-time, Permanent, Fresher

Pay: From ?15,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• Rotational shift
• US shift

Experience:

• International voice process: 1 year (Preferred)

Work Location: In person