Hiring For Voice Process
Year Faridabad, Haryana, India
Job Description
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Job description Nextech Techno LLC we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company\'s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for Nextech Techno LLC and for the people who work here. Position\'s General Duties and Tasks
+91 9873896738
- Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
- Ensures accurate and timely completion of transactions to meet or exceed client SLAs.
- Receive inbound calls from the providers and ensure that queries are resolved in effective manner.
- Should have at least a year of experience in Customer Service.
- Should be a Graduate.
- Solid customer service skills.
- Demonstrated attention to detail, time management and organizational skills.
- Ability to effectively communicate in English language in both verbal and written forms.
- Ability to work regularly scheduled shifts from Monday-Friday (US Shifts).
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
- BackGround Verification
- Bachelor\'s (Preferred)
- International voice process: 2 years (Required)
- voice process: 1 year (Required)
- UK Process: 1 year (Required)
- US Process: 1 year (Required)
- Verbal Communication: 1 year (Required)
- BPO Voice: 1 year (Required)
- International Calling: 1 year (Required)
- Voice Support: 1 year (Required)
- English (Required)
- Faridabad, Faridabad, Haryana (Required)
- Faridabad, Faridabad, Haryana: Relocate before starting work (Required)
+91 9873896738
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Job Detail
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Job IdJD3242406
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFaridabad, Haryana, India
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EducationNot mentioned
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ExperienceYear