Greetings from Fortuco . We are hiring QA & Team leads for voice process in TOP MNC company. Quality Analyst & Team Leader Desired Profile: Candidate must be a graduate & Fully vaccinated. Should have experience in banking or BFSI related voice process. Languages required : Hindi & English QA required skills: (Salary upto 4.5 lacs) Should have minimum 1 year experience as a quality analyst in his previous experience. Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback. TL Required skills (Salary upto 5 lacs) Should have minimum 1 year experience in Banking/BFSI operation leading Familiar with TL Metrix, KPI/KRAs, AHT, Shrinkage/Attrition, C-Sat. Good in excel and dashboards Work location : Banglore & Hyderabad & Delhi NCR & Jaipur Shift timings : Rotational shift / 5 days of working. 2 days rotational off For Further Details you may contact at below mentioned website Visite : www.fortuco.co Contact Details : HR Team 9305929633 ll 8750141536 ll 9811633143 ll 8736038963 ll 9936247823 ll 8010207552 Visit : www.fortuco.co Note : We dont charge anything from candidate, So if you get any call who claims that he/she represent Fortuco Resource Solutions Private Limited ask you to pay any kind of service charge, Then please inform us and don\'t pay anything. Regards, Fortuco Resource Solutions Pvt Ltd WWW.FORTUCO.CO
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