Hiring For International Customer Care Executive

Year    Pune, Maharashtra, India

Job Description


  • Responsible for meeting monthly sales targets by converting warm leads and enquiries to prospects and sell individual and corporate cases performing the necessary checks to ensure full client eligibility.
  • To talk to the client through calls, emails and face to face discussion understand the clients profile and visa requirement and provide appropriate solutions based on client eligibility.
  • Ensure all leads, potentials and cases taken are managed according to sales management processes and procedures.
  • Research and develop possible new services to be offered to clients
  • Maintain the updated knowledge of the competitors\xe2\x80\x99 products, services and prices and also keeps abreast of changes in immigration laws that affect our area of business.
  • Delivery of outstanding client service which is a paramount to not only the success of a case but is intrinsic to the culture and values of the organization. - Ensure that all service levels agreed with the clients are achieved and improved upon where possible.
  • Manage client feedback and complaints proactively in line with organization\xe2\x80\x99s procedures.
  • Develop a solid understanding of all aspects of the services provided by organization ensuring that you are able to complete all tasks effectively
  • Understand and adhere to all policies and procedures of the organization.
Job Type: Full-time Salary: 15,000.00 - 20,000.00 per month Benefits:
  • Cell phone reimbursement
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Speak with the employer
+91 08317244703

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Job Detail

  • Job Id
    JD3168822
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year