About Us : EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.
About The Role : EMD executives should have excellent communication and negotiation skills, as well as in-depth knowledge of laws and policies related to Debt and EMD Collection.
Responsibilities :
• Managing accounts : Overseeing all collections and EMD, and monitoring accounts for overdue payments
• Negotiating payment schedules : Contacting clients to inform them EMD and negotiating payment plans
• Addressing customer queries : Responding to customer queries, and handling objections and rebuttals
• Building client relationships : Building trust and credibility with clients, and understanding their needs
• Investigating and solving problems : Investigating and solving customer problems, and consulting with clients on billing and credit issues
• Updating account status : Reconciling customer accounts, and updating customer account status
• Maintaining records : Maintaining electronic records and hard copies of all payment plans, amounts paid, and EMD related communications
Qualifications :
• Fluency with all three languages such as : Hindi, Gujarati and English
• Negotiation Skills
• Proficiency in Microsoft Office, CRM, ERP and Sales software programs.
3-4 years of Experience required in the same field
•
Contact us to apply
Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com
Website:
https://www.eieinstruments.com/
Qualification
3-4 years of Experience required in the same field
Min Experience
3
Max Experience
4
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