Job Description

: Job Title: Manager Reports to: HR Head Reportees: Location: Mumbai Department: Administration Grade: Requirements Purpose of Job: We are looking for a dynamic and highly organized Manager ? Administration to oversee and manage day-to-day administrative functions. This role will require strong communication and liaison skills, as well as a deep understanding of managing relationships with key stakeholders across various internal and external teams. The ideal candidate should be highly adept at multitasking, solving complex issues, and maintaining a seamless flow of communication. . Principal Accountabilities:

• Stakeholder Management:

• Establish, maintain, and strengthen relationships with internal and external stakeholders, including senior leadership, department heads, clients, and vendors.

• Act as the primary point of contact between the organization and key stakeholders.

• Ensure effective communication channels are maintained and that stakeholder expectations are met in a timely and professional manner.

• Liaison and Coordination:

• Serve as a liaison between different departments, ensuring alignment on goals and projects.

• Coordinate meetings, discussions, and follow-ups with various stakeholders to ensure smooth execution of tasks and operations.

• Manage communication and information flow between teams, ensuring key decisions and information are communicated effectively.

• Administrative Oversight:

• Oversee day-to-day office operations, ensuring all administrative functions run efficiently.

• Organize and manage office logistics, including supplies, facilities, and vendor management.

• Support senior management with scheduling, travel arrangements, and documentation.

• Process Improvement:

• Identify areas for process improvements and operational efficiency, implementing strategies to enhance workflows and collaboration.

• Streamline communication and administrative practices to ensure optimal use of resources and time.

• Reporting & Documentation:

• Prepare and maintain accurate records, reports, and presentations for internal and external stakeholders.

• Support in tracking and reporting on project milestones, budgets, and administrative metrics.

• Team Leadership:

• Provide guidance and support to administrative assistants and junior staff, ensuring tasks are completed on time and to a high standard.

• Foster a collaborative team environment that encourages open communication and problem-solving.

• Bachelor?s degree in Business Administration, Management, or related field (Master?s degree preferred).

• Minimum of 9 -10 years of experience in an administrative management or related role, with a focus on stakeholder management and liaison.

• Strong communication and interpersonal skills with the ability to work effectively with all levels of the organization.

• Proven ability to manage multiple tasks and projects simultaneously, with excellent time management skills

• Strong problem-solving skills and the ability to handle complex and sensitive issues with professionalism.

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