Customer service executive (Hindi voice process)
:- Customer service executive (Hindi voice process)
call:7993494854
Location:- vizag
Qualification:- any graduate
Job overview:- As a customer service executive , you will be responsible for providing excellent customer service to clients in hindi language. You will handle customer inquiries, resolve complaints and provide information about company products & services. The role involves communicating with customers primarily through voice calls.
Responsibilities:- Handle incoming customer calls and provide assistance in a professional and courteous manner. Address customer inquiries, complaints and provide appropriate solutions. Maintain accurate and detailed records of customer interactions and transactions. Collaborate with team members and other departments to ensure customers satisfaction. Stay updated on company products,services, and policies to provide accurate information to customers. Follow communication scripts and guidelines to ensure consistent and effective customer interactions. Identify and escalate priority issues to the appropriate department or supervisor. Provide feedback and suggestions for process improvements to enhance customer experience.
Job Type: Full-time
Pay: ?8,158.78 - ?12,000.00 per month
Schedule:
• Day shift
Language:
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 7993494854
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