Hindi Call Centre
Job Description
Responsibilities: Answer incoming calls and respond to customer's emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Process orders, forms, and application Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary
Job Types: Full-time, Permanent, Fresher
Pay: ?10,135.95 - ?17,417.41 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• Hindi (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3476441
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear