Job Description

Job description

Job description

Provide user support and service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

Follow Standard help desk procedures

Log all help desk interactions

Administer help desk software

Responding to Queries of Staff in person or through Chat, email or Phone on all company supported applications.

Redirect problem to correct resource

Serve as liaison between Residents and the Staff to resolve issues.

Follow up with Residents and management to ensure complete resolution of issues and document Resolutions for further reference

Prepare Weekly Activity Report about Issues raised by the residents and proper action taken on it by the respective department

Resolve technical problems with Local area networks and Wide area networks.

Identify and escalate situation requiring urgent attention

Track & route problems and requests

Please send your resume - Whatsapp number 8500231818, (Please call between 10am to 6 PM)

Job Type: Full-time

Job Location: Street No 8, Habsiguda, Near NGRI Metro station, hyderabad.

Salary: ?17,000.00 - ?23,000.00 per month

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+91 8500231818

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Job Type: Full-time

Salary: ?18,000.00 - ?23,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Morning shift
• Rotational shift

Ability to commute:

• HITECH CITY

Education:

• Bachelor's in Hotel Management (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi, (Preferred)
• English (Preferred)

•Speak with the employer• +91 8500231818

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Job Type: Full-time

Pay: ?30,000.00 - ?42,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 3 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Expected Start Date: 01/12/2024