Helpdesk Executive
Year Ghaziabad, Uttar Pradesh, India
Job Description
b'
Qualification: Graduation
Experience: 0-1 years
Location: Vaishali Sec-1, Ghaziabad Company Description Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions and other IT solutions. The company is located in Ghaziabad. Role Description This is a full-time on-site role for a Help Desk Coordinator. The Help Desk Coordinator will be responsible for providing technical support and help desk support to internal employees, troubleshooting issues with hardware and software, and effectively communicating solutions to end-users. The Help Desk Coordinator will also be responsible for analyzing issues, identifying trends, and creating documentation to improve processes and procedures.
Experience: 0-1 years
Location: Vaishali Sec-1, Ghaziabad Company Description Regard Network Solution Pvt. Ltd. is a technology solutions company specializing in the design and deployment of data center solutions, surveillance solutions, biometric attendance solutions, structured cabling and network solutions, UPS solutions and other IT solutions. The company is located in Ghaziabad. Role Description This is a full-time on-site role for a Help Desk Coordinator. The Help Desk Coordinator will be responsible for providing technical support and help desk support to internal employees, troubleshooting issues with hardware and software, and effectively communicating solutions to end-users. The Help Desk Coordinator will also be responsible for analyzing issues, identifying trends, and creating documentation to improve processes and procedures.
- Technical Support, Help Desk Support, and Troubleshooting skills
- Strong communication skills, both written and verbal
- Analytical skills to identify and resolve issues
- Excellent customer service skills
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Day shift
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Job Detail
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Job IdJD3345211
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGhaziabad, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear