Help Desk Technician
Job Description
Job Summary :
The Helpdesk Technician will provide technical support to ensure smooth operation of IT systems and technology infrastructure within the casino. This includes troubleshooting hardware and software issues, assisting employees with technical problems, and maintaining compliance with casino industry regulations. The role requires a proactive approach to resolving IT issues to minimize downtime and ensure uninterrupted customer service.
Key Responsibilities :
• Technical Support
• System Maintenance
• User Assistance
• Hardware and Peripheral Support
• Security and Compliance
• Documentation and Reporting
• On-Call Support
Qualifications :
• Diploma in IT or Electronics and Communication.
Technical Skills :
• Strong knowledge of Windows/Mac operating systems and MS Office Suite.
• Basic understanding of networking (LAN, WAN, Wi-Fi) and troubleshooting techniques.
• Experience with casino management systems, surveillance systems, and ticketing systems is advantageous.
Job Type: Full-time
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 21/12/2024
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Job Detail
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Job IdJD3565752
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGA, IN, India
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EducationNot mentioned
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ExperienceYear