Help Desk Support
Job Description
Key Responsibilities:
• Respond to helpdesk tickets, calls, and emails, providing timely support.
• Troubleshoot and resolve hardware, software, and network issues.
• Escalate unresolved issues to higher-level IT teams.
• Maintain detailed records of issues and resolutions in the ticketing system.
• Assist users with setup and usage of company systems and tools.
Requirements:
• Strong problem-solving and communication skills.
• Basic knowledge of IT systems, networks, and troubleshooting.
• Experience in helpdesk or technical support is preferred.
Job Type: Full-time
Pay: Up to ?380,000.00 per year
Benefits:
• Health insurance
Shift:
• Day shift
Work Days:
• Monday to Friday
Work Location: In person
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Job Detail
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Job IdJD3480172
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear