Job Description

:

- Specialize in providing comprehensive training and recruitment services tailored to the insurance industry, with a focus on motor and health insurance products.

- Collaborate with call centre agents to assess skill levels and develop customized training programs to enhance their sales abilities.

- Analyze performance metrics to identify underperforming agents in the bottom quartile and devise specialized performance improvement plans to uplift their sales performance.

- Conduct product training sessions to ensure call centre agents have a deep understanding of insurance products, features, and benefits.

- Deliver sales training modules covering techniques such as objection handling, rebuttals, and effective sales scripts.

- Facilitate sales call listening and provide feedback to agents for continuous improvement.

-Manage monthly agent productivities and chalk out plan for the non-performers

- Develop and refine sales scripts to optimize call centre agent interactions with customers and prospects.

Requirements:

- Proven expertise in insurance training, particularly in motor and health insurance products.

- Experience working with call centre agents and demonstrated success in skill development and performance improvement.

- Strong knowledge of sales principles and techniques, with a focus on objection handling and rebuttals.

- Ability to analyze performance data and design targeted improvement plans.

- Excellent communication and presentation skills.

- Prior experience in creating sales scripts and conducting sales call listening sessions is preferred

Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Application Deadline: 12/07/2024
Expected Start Date: 05/07/2024