Job Description

:

• Build all plans and strategies for developing and channelizing business and achieving the company\'s short-term and long-term sales targets.
• Formulation of the selling strategies, emphasizing segmenting and targeting the potential customer for upselling and positioning the services accordingly.
• Enhancing brand visibility through implementing promotional strategies and personal relation skills.
• Accountable to foresee the delivery of high-quality service to the clients for Maximum customer experience and delight in all the satisfaction parameters.
• Work closely with the digital marketing team to ensure the optimization of content to create and hold client interest and potential leads.
• Managing & training the teams for excellent Customer Service delivery, Sales experience, upskilling, and process re-engineering initiatives.
• Responsible for ensuring timely resolution of all executive escalations and client complaints.
• Prepares forecasts and KPI reporting for the sales contributors for use in organizational planning, financial forecasting, budget setting and strategic planning.
• Work collaboratively across teams - including Social media, digital marketing, CRM, Consult, Marketing etc.
• Establish the inbound lead requirements needed to meet the sales objectives
• Managing the outbound calling process of leads to maximize efficiencies and Sales
• Provide full visibility into the sales pipeline at every stage of development.
• High Data and Process Orientation for working on the Lead funnels for improving conversion and Sales
• Preparing and presenting various Sales Reports and important analytics to the management.
• Driving team\'s performance & helping them achieve their KPIs consistently on a monthly basis

Skills Requirements:

• Excellent Communication Skills - Oral, Written
• Excellent Presentation & Public Speaking Skills
• Strong Follow up skills and Strong Marketing Skills
• Relationship Building Skills and Strong leadership and team building skills
• Energy and Flexibility
• Strong Prioritizing & Time Management Skills
• Possess extensive knowledge of sales principles and best practices, and an ability to coach teams on them
• Proficient at managing & leading teams for Customer Service delivery, and drive process re-engineering initiatives.
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
• Proven ability to influence cross-functional teams
• Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

Contact Person: Ami Soni , 9898687708

Expertia AI Technologies