Job Description

Responsibilities & Key DeliverablesResponsibilities & Key Deliverables:

• Ensure the effective deployment of the EV Quality Vision, Mission, and Policy across the plants by providing necessary resources and structuring quality systems.
• Establish a structured process to capture the voice of customers through dealers and customer care for Product Quality & Reliability improvement.
• Ensure outgoing quality of the product meets or exceeds customer requirements.
• Work towards ensuring product quality consistency and meeting critical parameters through the development of Product & Process using appropriate tools.
• Collaborate effectively with various teams such as PVT and SQE to drive Product Quality, Supplier Quality Improvement, and benchmark enhancements.
• Deploy quality management systems through structured product, process & component audits.
• Take the lead in organizing management reviews to provide updates on quality initiatives/goals and ensure timely escalations.
• Provide functional guidance to the quality assurance team and lead as a people manager for the team in terms of recruitment, setting KRAs, performance appraisals, and team development.
• Guide the team in enhancing functional excellence in Quality Systems and Quality Engineering to resolve quality issues effectively and efficiently.

Education QualificationEducation Qualification:

• Graduate in Engineering (Electrical, Mechanical, or Automobiles).
• ASQE/QMS certifications will be an advantage.

Preferred IndustriesElectricalGeneral ExperienceGeneral Experience:

• 15+ years in Quality Assurance in the EV Passenger Cars Vehicle segment.
• Thorough understanding of business operations, manufacturing, and quality assurance processes.
• Familiarity with various quality systems.
• High level of business acumen and process orientation.
• Ability to make strong decisions, possess analytical skills, and demonstrate resilience to pressure.

Critical ExperienceCritical Experience:

• Exposure in deploying Quality Management Systems through structured audits.
• Experience in Quality Assurance function and manufacturing processes.
• Previous role handling CQA Head responsibilities for large plants.
• Experience in successful new product launches in automotive/passenger/commercial vehicle segments or Powertrain products.
• Experience in leading medium to large-sized teams.

System Generated Secondary Skills

Mahindra & Mahindra