Job Description

Role Responsibilities

Accountable for successful delivery & management of project initiatives undertaken by the team. Act as Chief Product owner for current, future projects and deliver core responsibilities. Manage, mentor, empower & develop team to deliver projects seamlessly, on time & within budget

Core Responsibilities

• Manage/ Prioritize Hive backlog (CPO) and team backlog (PO)
• Represent the Refinement Forum in QPR/MPR meetings
• Accountable to develop, maintain and communicate project\'s vision and roadmap to squads and stakeholders
• Accountable for managing the budget and P&L for their product(s)
• Provide necessary clarity to POs on prioritisation and empower them to make independent delivery decisions in alignment with scorecard
• Make decisions when there are conflicting priorities or trade-off decisions required across multiple POs
• Ensure stakeholder alignment in the Refinement Forum ahead of submissions into the QPR
• Facilitate removal of blockers and impediments, including escalating and making decisions when there are conflicting priorities or trade-off decisions required across multiple product owners
• Ensure that costs incurred on their product are appropriately capitalised and impaired when appropriate

Strategy

Consults with stakeholders to analyse, define, and prioritize business requirements, functional and operational specifications for FMO Projects/Programmes. Formulates and defines program scope and objectives for the work stream with thorough understanding of business processes in a specific business domain.

Cost & Budget

• Budget preparation for all project initiatives (both transformation resources & SMEs)
• Ensure FMO project resources recharge respective project cost centre in clarity every month

Business

• An understanding of FM products, FMO functions, processes, and regional market environments.

People and Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and work in collaboration with risk and control FMO and Technology partners.
• Assist management and track capacity for colleagues assigned to projects/programmes

Risk Management

• Compile, track and monitor all risks and issues related to project/programme delivery
• Document new processes and procedures resulting from Change delivery against the Operational Risk Framework and ensure its highlighted to management to review

Governance

• Support business case development that can be fed into global investment portfolio governance or FMO change governance / steerco

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Apply delivery to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Skills

• Stakeholder management
• People management
• Proactive approach
• Multi-tasking
• Good Decision maker
• Ability to think holistically
• Ability to identify project risk and escalate for resolution
• Ability to influence across every level to plan and prioritise work
• Working knowledge in FM TP systems
• Excellent Motivator
• Good Collaborator

Key Stakeholders

• Regional, Country & GBS FMO function Leads
• Program Manager handling respective project initiatives
• Support functions (e.g., Risk, Compliance, Legal, Static & various technology teams)
• FM, TM Front Office, PC-Finance, GRU, Treasury Services
• FM Technology

Other Responsibilities \xe2\x80\x93 Ensure product owners provide the required support listed below

• Provides technical co-ordination concerning business implications of complex application development projects between FMO SME and Technology partners
• Supports testing of new or enhanced applications and/or systems and co-ordinate UAT between FMO testers. Compile daily communication to management to provide latest updates of migration
• Gather and analyses information and develops recommendations to address major business objectives that span multiple, global business and technology areas.
• Works with business and technology teams to develop technology solutions and reduce the requirement for Day 2 solutions
• Trains users on new or enhanced applications and/or systems where possible
• Serves as point of contact or subject matter expert for the business on specific systems.

Our Ideal Candidate

Qualifications

• 15+ years of experience in FM products and related project experience
• Ideally 1+ years, experience in Agile as a Product Owner (or similar role), with strong skills of maintaining and prioritizing a backlog
• Deep understanding of client needs to create a value proposition and a Vision for the Hive
• Understanding of existing processes and practices to generate new Hive opportunities to support the Vision
• Critical thinking, ability to find new solutions outside traditional frameworks and make radical change in the organization
• Strong communication skills to convey complex ideas and alternatives
• Ability to work with Squads to transparently track progress, shape and prioritise required interventions
• Ability to drive business performance by establishing effective working processes and creating clear set of ambitious objectives for Squads
• Influences key actions and decisions by building a data-driven culture and encouraging Squads to look for supporting facts
• Ideally with relevant experience of a people leader with proven delivery of objectives and key results
• Embodies traits of a servant leader, who is highly pragmatic, enabling and motivational
• Strong focus on creating the next generation of leadership
• Proven willingness to "roll up one\'s sleeves \xe2\x80\x9c, work and study outside of one\'s comfort zone
• Ability to persuade and lead diverse stakeholders
• Belief in a non-hierarchical culture of interaction, transparency and trust
• Ability to help teams balance between the right amount of challenge and prioritization vs. the right amount of empowerment
• Allows for a rewarding career path and manages performance consequences
• Experience in Agile delivery (e.g., Scrum) would be an advantage.
• Product Owner certification preferred
• Fluent proficiency in English language (written and spoken); clear and concise communications.

Role Specific Competencies

• Analytical and strong process improvement mindset
• Confident communicator able to deal with multiple stakeholders at all levels
• Ability to forge strong working relationships with internal and external stakeholders
• Ability to manage multiple, often conflicting, priorities
• Project Management methodology e.g. Prince2, PMP, or Agile (preferably) etc.

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Standard Chartered