Job Description

Your role:



We are looking for a Head of Product Operations to partner with product leadership for building an effective PM organization. You will be responsible for defining, delivering, operating, and evolving the product team's operational practices - including strategic planning, budgeting, execution, and product delivery practices. You will help ensure that product development teams are well-positioned to achieve their planned objectives & long-term strategic goals. The individual must have strong experience in how product companies run, how data-driven decision-making is done, and how efficient processes are created. You will be coordinating with the Operational leaders as well as company leadership (Customer Innovation, Sales, Engineering, Marketing, Partnerships, Growth Strategy, Sales enablement), ensuring a tight product feedback loop, and coordinating smooth, high-quality feature launches. For this role, you need to be a creative and a quantitative thinker. This is a highly cross-functional management role, and it will be a critical lever for us to deliver on our mission.



Product Management at Innovaccer:



Our product team is a dynamic group of skilled individuals who transform ideas into real-life solutions. They mastermind new product creation, development, and launch, ensuring alignment with the overall business strategy. Additionally, we are leveraging AI across all our solutions, revolutionizing healthcare and shaping the future to make a meaningful impact on the world.



A day in the life at Innovaccer:


• Strategic Planning: Begin the day with a strategy session to align product goals with overall business objectives, ensuring the product roadmap is up-to-date and aligned with market needs.
• Team Collaboration: Conduct daily stand-ups with the product management and engineering teams to review progress, address roadblocks, and ensure timely delivery of product features.
• Customer Insights: Analyze customer feedback and data to identify pain points and areas for improvement and translate these insights into actionable product enhancements.
• Cross-Functional Meetings: Collaborate with marketing, sales, and customer success teams to discuss product launches, go-to-market strategies, and customer adoption plans.
• Process Optimization: Review and optimize product development processes to enhance efficiency, reduce time-to-market, and ensure high-quality product releases.
• Stakeholder Communication: Update senior leadership and key stakeholders on product performance, upcoming releases, and strategic initiatives during weekly briefings.
• Market Research: Stay abreast of industry trends, competitor activities, and emerging technologies to inform product strategy and maintain a competitive edge.
• Performance Metrics: Monitor key performance indicators (KPIs) to assess product health and make data-driven decisions for continuous improvement.


Preffered experience:


• Experience and Industry Knowledge: MBA with 10+ years of experience, at least a few years in R&D operations role, ideally within B2B settings, with a preference for backgrounds in B2B SaaS. Understanding of R&D is crucial.
• Strategic and Analytical Skills: Ability to lead strategic planning and execution, use data to drive decisions, and manage comprehensive product programs. Experience with product development lifecycle is essential.
• Communication and Interpersonal Skills: Exceptional writing and storytelling skills, capable of producing high-quality content for diverse audiences. Strong interpersonal abilities to collaborate effectively across teams and influence without direct authority.
• Technical Proficiency: Advanced skills in MS Office (Excel, PowerPoint, Word) and Google Suite (Sheets, Docs, Slides), along with product automation tools and CRM systems.
• Interpersonal Skills: Exceptional interpersonal skills with a self-starter attitude and the ability to drive initiatives independently.


We offer competitive benefits to set you up for success in and outside of work.



Here's What We Offer



• Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
• Pet-Friendly Office•: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. •Noida office only
• Creche Facility for children•: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. •India offices




Where and how we work



Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.



Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.