Job Description

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Eno, Crocin, Otrivin, and Centrum through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.
With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.
This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.
About the role
The Head of Workflow and Automation within the Business Enterprise Applications and Technology team, which is part of the D&T CTO organization, will work closely with teams across Haleon, to define, implement and optimize Automation solutions, in line with the priorities and demand from business teams across all Haleon. You will endeavor to use a range of automation technologies to solve business problems across all value streams within Haleon and help to maximize value for money over the lifecycle of various automation products in the Haleon enterprise landscape. You will partner with other Tech Product & Service teams, third party vendors and service providers to ensure proper functional design, implementation, and support for Automation solutions and ensure standardisation, reusability, continuous improvement and compliance of end-to-end Automation solutions.
The Head of Workflow and Automation will be accountable for leading & working with their product team to define, implement and optimize the use of Automation platforms, like Automation Anywhere, IBM Watson, MS Power Automate etc. They will possess strong Automation delivery lifecycle knowledge, automation engagement experience and technical knowhow required to be able to provide technical guidance and advice to the Product Directors/Managers & Experts and business process / delivery owners. Ensure that delivered Automation solutions are functionally fit for purpose, meet the priorities & requirements from our stakeholders (e.g. alignment to business process & solution architecture design principles) and deliver value to our end users. They will have domain specific technical experience and be accountable for technical artifacts (such as system requirements) and ensure full compliance with internal security, risk management policies and practices, external regulatory and statutory requirements.
This pivotal role will be a part of our Business Enterprise Applications and Technology team, reporting directly to the Head of Business Enterprise Applications and Technology.
Key responsibilities• Lead the workflow and automation capability to support delivery of operational changes for Haleon.
• Manage all cross functional demand delivery for in scope change. Manage a team including outsourced operational delivery models or for capacity-based engineering teams.
• Deliver workflow and automation technical capabilities to all new and ongoing business projects and programmes. Accountable for ensuring all products supporting the business are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements e.g. GxP, SARBOX and that Tech continuity plans are in place for all business-critical products.
• Engage and collaborate with various Business Units who are the Automation/RPA Platform users and informing respective stakeholders for any downtime of the platform and its impact on bots running in production environment.
• Own the Automation/RPA platform from and oversee vendor teams to ensure ongoing support, ownership of infrastructure and global technical operations/support of the platform.
• Manage and track workflow and automation benefit realization for Haleon as a single source of truth.


Expected Experience• Exceptional understanding of and exposure to enterprise level business processes across domains like, Finance, HR, Procurement etc.
• 10+ years' experience of working with automation solutions in these areas:
+ Robotic Process Automation on platforms like Automation Anywhere, Blue Prism, UiPAth
+ Other Automation solutions like Service Now, IBM Watson, Power Automate
+ Proficiency and hand-on exposure to AI/ML based automation solutions is highly desirable
+ Understanding of ERP / enterprise platforms like SAP, Workday, Salesforce
+ Experience on working of Cloud based platform solutions and infrastructure
+ Product/software development tools: A-ha, Jira is a plus.
• Proven track record in successful technical development/configuration, solution design and product delivery, via Agile and waterfall delivery methods
• Experience of gathering business / system functional requirements and translate them into technical design specs, test scenarios/cases & documentation.
• Experience of troubleshooting various system issues by being able to correctly identify the root cause and providing the technical fix, solution, or workaround.
• Experience of ensuring Tech solutions are compliant with internal security, risk management policies and practices, external regulatory and statutory requirements.
• Experience working with third parties in the delivery of working products.
• Experience of leading & working with teams across diverse countries and cultures effectively, within a large global FMCG or FMCH organisation.
• Understanding of IT service management for a complex, global service
• Degree education

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Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/



At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.



As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.



Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.



Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.