Job Description

JOB SUMMARYThe Head - Industrial Projects position is focused on driving growth in the Industrial Project / Oil and Natural Energy business in India, aligning with group strategy and local business dynamics. Key responsibilities include business diagnosis, strategy formulation, and goal achievement, encompassing business development, pricing, bids/proposals, implementation, contractual, and risk management. Expertise in Capital Projects, Oil & Gas, and Freight Forwarding is essential for this role.KEY RESPONSIBILITIESStrategic Leadership and Business Development

• Lead and develop the India Projects team from pursuit to implementation, focusing on business development, pricing, and tender management.
• Establish a business development pipeline for India and build sales competence around Projects Logistics (Oil & Gas, Capital Projects, and Marine Services).
• Ensure alignment with Regional and Corporate strategic goals, prioritizing initiatives for maximum effectiveness.
• Lead and mentor the Projects team to identify new clients and capitalize on opportunities.
• Oversee all marketing activities, materials, and collateral, ensuring quality and consistency.
• Develop relationships with key offices/agents/partners/clients in India and other geographies at a senior level.

Client Management and Commercial Oversight

• Take ownership of major clients/targets, aligning all functions to meet strategic commercial objectives for specific accounts.
• Protect Company interests in contract terms and conditions, enhancing operational excellence, increasing margins, and mitigating risks.
• Accountable for delivering revenue budgets developed as part of the planning and forecasting process.

Operational Excellence and Performance Management

• Manage the annual planning process, ensuring departments develop aggressive yet realistic plans supporting agreed strategies.
• Enable achievement of service performance meeting or exceeding customer expectations, differentiating DGF from competitors.
• Implement cost control programs effectively, manage capital and revenue budgets, and improve liquidity.

Organizational Development and Performance Improvement

• Communicate and implement strategies and directions consistently across departments.
• Promote the exchange and adoption of Best Practices to improve consistency and productivity.
• Develop a culture of quality, service excellence, flexibility, and cost consciousness within the team.

Resource Management and Talent Development

• Allocate appropriate resources and commit staff to achieve Global, Regional, and Country objectives.
• Identify training needs, develop KPIs, conduct performance appraisals, and mentor personnel for effective performance and client satisfaction.
• Plan, organize, and direct efficient and effective functional operations, including determining organizational structure and roles/responsibilities.

WHO CAN APPLY?Must have

• Bachelorxe2x80x99s Degree is required.
• 13-18 years of experience (dependent upon country size) in General Management of large and complex service-related businesses in Asia.
• Proven experience working with multiple stakeholders in a global organization, serving both international and domestic customers.
• Strong interpersonal skills, excellent communication abilities, and a customer-oriented attitude.
• Excellent negotiation and consultative selling skills in an international business setting.

Preferred:

• Postgraduate degree in shipping management is an added advantage.

DHL