Hcah Manager Telesales (7 10 Yrs) Noida (telesales/inside Sales/bpo)

Year    Noida, Uttar Pradesh, India

Job Description


1) Managing call center operations2) Operations & People management3) Process management4) Managing inbound call center & its employees5) Ability to prepare & analyze call center reports6) Implementing sales strategies7) Responsible for achieving defined ratios metrics for processes Connect rate, Contact rate, Conversion, Sales per day, Churn/Attempt rate.8) Cancellations, complaints, Quality scorecards, Fatal error report etc.9) Handling escalated customer complaints10) Compiling & presenting sales reports (ref:updazz.com)

updazz .com

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Job Detail

  • Job Id
    JD3495314
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year