Hc & Insurance Operations Senior Rep.

Year    Coimbatore, Tamil Nadu, India

Job Description


In this Role you will be Responsible For

  • Processing member enrollment and change forms, including data entry
  • Verifying proper completion of enrollment and change documentation.
  • Requesting and verifying information as needed to expedite enrollment.
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.
  • Processing daily enrollee invoices and premium reconciliation for members.
  • Organizing and completing tasks per assigned priorities.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Resolving complex situations following pre-established guidelines

Requirements for this role include:
  • University degree or equivalent that required formal studies of the English language and basic Math
  • 6+ month(s) of experience in member enrollment for the US healthcare market
  • 6+ months of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.
  • 6+ months of experience that required prioritizing your workload to meet deadlines

**Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend\'s basis business requirement.

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Job Detail

  • Job Id
    JD3062833
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Coimbatore, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year