Read and understand the process documents provided by the customer.
Analyse the insurance request received from the customer and process as per standard operating procedures.
Familiarize, navigate multiple client applications and capture the necessary information to process customer request.
Clearing the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.
Requirements for this role include:
Candidate should be 6 months - 1 year experience with excellent analytical skills.
Candidate with basic insurance knowledge
Should have typing knowledge.
Type speed should be minimum 21 WPM
Ready to work in complete Night Shift.
Candidate should be flexible & support team during crisis period
Ready to relocate as per the business requirement.
Preferences: -
Ability to communicate (oral/written) effectively to exchange information with our client.
Any Graduate with English as a compulsory subject
Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.